Terms of Service

Updated: October 3rd 2026, 16.25 (Türkiye Time, UTC+3) (Effective immediately)

1. Operator and scope

Pokenix is currently operated by an individual under the Pokenix brand. In these Terms of Service, "Pokenix", "we", "us" and "our" refer to that individual in their capacity as the operator of Pokenix Services. You can contact Pokenix about these Terms at info@pokenix.com. Any additional operator-identification or contact disclosures required by applicable law must also be provided in the relevant Service information or transaction documents.

"Pokenix Services" or "Services" means websites, applications, games, game servers, communities, forums, software, tools, APIs, authentication systems, online services and other digital products or services operated, provided, published or controlled by Pokenix that reference or are made subject to these Terms. This definition includes a Pokenix-operated space within an independent platform, but does not make the underlying platform, an unrelated external website or another person's product a Pokenix Service.

These Terms explain the conditions for accessing and using the Services and the responsibilities of Pokenix and users. They apply to the functionality you actually use. References to a type of feature, purchase, communication channel or integration do not mean that it is offered in every Service or currently offered at all. Its availability, scope and any specific commitments must be established by the relevant Service information and, where applicable, a separate offer or agreement.

2. Agreement and acceptance

These Terms form an agreement to the extent they have been clearly brought to your attention, you have had a reasonable opportunity to read and retain them, and you have accepted them through a legally effective process. Applicable registration flows require affirmative acceptance of the statement: "I have read and agree to the Terms of Service and Privacy Policy." This acceptance is separate from the age and legal-majority confirmation described in section 4. The reference to the Privacy Policy does not constitute blanket consent to personal-data processing; separate privacy requirements and choices remain governed by section 26 and the Privacy Policy.

Outside registration, an applicable acceptance process may occur before using interactive functionality, when downloading or using software, on joining a community or game, or before accessing an authorized API. Where applicable law requires affirmative agreement, a particular form or an additional consent, those requirements must be satisfied.

The availability of this document or your passive viewing of an informational public webpage does not, by itself, establish every contractual acceptance or representation described in these Terms. If you do not agree to Terms validly presented for a particular Service, do not register for or use the functionality that requires that agreement. You may still exercise legal rights and contact Pokenix about an existing account or transaction.

The update heading identifies when this version was issued and made available for immediate application through a valid acceptance process. It does not retroactively change an existing contract, replace an earlier agreement without a legally effective change, or make conduct before its effective application a breach of a newly added term. Section 34 governs changes affecting existing agreements.

If you act for an organization or another person through functionality permitting that role, you must have authority to do so. Your acceptance cannot bind someone you are not authorized to represent. Ordinary account registration does not create a business account, delegated access or an agency arrangement where no such feature or agreement exists.

3. Supplemental rules and precedence

Particular functionality may have supplemental community, game, server, event, API, software, purchase or platform-specific terms. Such rules become part of the relevant agreement only when clearly identified as applicable and properly presented and accepted to the extent required by law. They address the particular functionality rather than automatically changing every other Service.

Mandatory law takes precedence over these Terms and supplemental terms. Subject to that rule, an individually agreed provision or an express transaction-specific commitment governs its subject matter. A supplemental provision governs a specific conflict with these general Terms only within its stated scope and through a legally valid agreement. It cannot silently remove an existing purchase commitment, expand a User Content license or take away a mandatory right.

Independent platform terms and component licenses apply within their own scope as explained in sections 8 and 23. A Pokenix community rule is not a replacement for an independent platform's agreement with you. The Privacy Policy explains personal-data processing separately; a contractual hierarchy does not override data-protection law or supply a missing privacy consent.

4. Age and eligibility

You must be at least 18 years old and have reached the age of legal majority in your country or jurisdiction of residence to create an account or use interactive Pokenix Services. Both conditions apply. Applicable registration flows require you to confirm that you meet these conditions. This confirmation is your attestation; it is not formal identity verification or independent verification of your age.

Parental or guardian permission does not override this eligibility requirement. A lower minimum age permitted by a third-party platform, or an application-store content rating, does not lower the Pokenix account and interactive-use requirement. You must also meet any lawful additional eligibility conditions clearly applicable to the feature you use.

Public informational pages may be viewable without an account. Viewing such a page does not mean that you have registered, completed an age confirmation or undergone age verification. The interactive-use requirement applies when you use account-based features or otherwise participate in interactive Services, including communities and games.

You must not falsely attest to eligibility or use another person's credentials to evade this requirement. If Pokenix reasonably determines that you do not meet it, access to the relevant interactive functionality may be restricted under section 30. Any handling of information about an ineligible user remains subject to applicable law and the Privacy Policy.

5. Registration and account information

Where an account is required, provide accurate information for the fields necessary to establish, secure or administer that account, and keep relevant information current. A pseudonym or display name is permitted where the Service supports it; this does not permit impersonation, false eligibility information or misrepresentation in a transaction requiring accurate details. Do not submit someone else's contact details without an appropriate authorization or other lawful basis.

Accounts, identifiers and permissions can differ between Services. Shared authentication can provide sign-in access to several Services while those Services maintain separate accounts, profiles, settings, records or access decisions. A linked account does not necessarily give access to every Service. A catalogue listing, favorite, shortcut or launch link does not itself purchase a product, confer a software license, grant access to another account or authorize an integration.

Where third-party sign-in is supported, the independent provider's account and sign-in conditions also apply. You are responsible for maintaining access to the sign-in methods you choose, subject to Pokenix's own obligations. Pokenix cannot restore an independent provider account or override that provider's security decisions.

There is no general one-account-per-person requirement in these Terms. A specific game, event or other feature may impose a clearly disclosed account or participation limit to protect fairness or security. Creating or using additional accounts to cheat, impersonate, evade a restriction or manipulate an economy is prohibited regardless of whether multiple accounts are otherwise permitted.

6. Credentials, sessions and recovery

Take reasonable steps to protect your passwords, authentication tokens, recovery information and devices. Do not disclose credentials publicly, authorize access you are not entitled to grant, or use another person's account without permission and any required Service authorization. Use available security and session controls appropriately, especially on shared devices.

Notify info@pokenix.com promptly if you reasonably suspect unauthorized access to a Pokenix account or a security issue affecting the Services. Include enough information to identify the issue without sending passwords, usable authentication tokens or unnecessary sensitive information. An independent platform account compromise should also be reported through that platform's security process where relevant.

Signing out, closing an application, revoking a particular session or deleting a local installation can have different effects. Signing out of one Service does not necessarily end a shared authentication session or sessions in other Services. Session information and remote sign-out controls, where provided, may have a limited scope. Follow the relevant interface information and protect remaining access methods.

Pokenix may use proportionate checks to assess an account-recovery or account-control request. Recovery is not guaranteed when control cannot reasonably be established, and Pokenix will not bypass security merely because someone claims an account. These checks do not mean that formal identity or age verification occurs during ordinary registration. Personal data requested or used for recovery is handled under the Privacy Policy.

You are responsible for your authorized activity and for loss attributable to a failure to exercise the care required by applicable law. You are not automatically responsible for every act performed through an account, including unauthorized activity you could not reasonably prevent. Pokenix remains responsible for its own conduct and any legally required security, recovery or remedial obligations.

7. Account access and transfers

Unless a relevant Service expressly permits the arrangement, do not sell, buy, rent, transfer or share control of a Pokenix account or its credentials. This restriction protects account security, the integrity of permissions, fraud prevention and any account-dependent game or community rules. It does not prohibit supported delegated administration, an expressly authorized transfer process, lawful representation or a transfer right that applicable law does not permit Pokenix to exclude.

A permitted in-Service transfer of a virtual item is not a transfer of the account itself. A lawful transfer of a software copy under a mandatory exhaustion rule does not automatically authorize disclosure of credentials, transfer of personal records or transfer of an independent platform account. The rights and conditions relevant to each arrangement must be assessed separately.

8. License to use Services and software

Subject to valid acceptance of the applicable terms and any relevant purchase commitment, Pokenix grants you a limited, personal, non-exclusive, non-transferable and non-sublicensable permission to access and use the relevant Service for its intended purpose. Where Pokenix supplies software, that permission includes installing and running the authorized copies on compatible devices as allowed by the applicable license, offer and distribution rules. A specific business-use or broader-use license may be separately agreed.

This permission does not transfer ownership of intellectual property. It is revocable only in accordance with the lawful restriction, termination and discontinuation grounds in these Terms or the applicable software license, rather than at unrestricted discretion. An express purchased license duration, lawful continued use of a downloaded copy and mandatory consumer or software rights are not erased simply because online account access ends.

Except as authorized by the relevant license or permitted by law, do not copy or redistribute protected software or assets, resell access, sublicense the Service, commercially exploit Pokenix Content, remove rights notices, create infringing adaptations, bypass access controls or use modified clients to compromise security or fairness. Ordinary authorized installation, caching and operation are not prohibited copying.

Restrictions on reverse engineering, decompilation, disassembly, modification or circumvention apply only to the extent legally enforceable. Nothing in these Terms prevents a lawful backup, observation, study or testing of a program, necessary error correction, interoperability activity, quotation or other statutory exception where its legal conditions are met. Mandatory rights cannot be excluded through a technical restriction or a general license clause. Such exceptions do not authorize unrelated unauthorized access, credential theft, disclosure of private data or infringing redistribution.

An application distributed through an app store or software platform may also be governed by that platform's standard application license or a separately presented custom application license. These general Terms do not purport to replace that license; it governs within its stated scope, including any software-use conditions, platform acknowledgments or beneficiary rights it validly establishes. Relevant supplemental information must identify any different license made applicable to a particular application. Platform-specific terms do not remove Pokenix's own mandatory obligations.

Open-source and other third-party components remain subject to their applicable licenses and notices. Where such a license conflicts with the general Pokenix license for that component, the component's license governs that component. Pokenix does not claim ownership of third-party code or restrict rights that its applicable license grants you. Requirements to provide attribution, license information or source code, where applicable, remain governed by those licenses.

9. Content and intellectual property

"Pokenix Content" means original material owned by Pokenix and supplied as part of the Services, excluding User Content and Third-Party Content. It may include original software, source and object code, interfaces, graphics, game assets, designs, documentation, databases, audio, visual material and website content. Such material is protected to the extent applicable intellectual-property rights exist. Material Pokenix uses under a license from someone else remains Third-Party Content and is owned by its respective rights holder.

The Pokenix name, branding and logos are protected only to the extent applicable rights exist. No statement here asserts that a trademark is registered or that every asset belongs to Pokenix. Third-party names, trademarks, games, software and assets remain those of their respective rights holders. Access to a Service does not convey ownership, a general trademark license or permission to suggest an official endorsement or affiliation.

"User Content" means material you submit, upload, publish, send or create through a Service, where the relevant functionality exists. It may include topics, posts, replies, comments, profile information, usernames, biographies, avatars, images, attachments, files, links, messages, chats, game text, signs, books, room descriptions, custom names, reviews, reports and other submitted or created material. User Content can include material owned by another person; uploading it does not give you ownership of that material.

"Third-Party Content" means material owned by someone other than Pokenix, excluding material treated as User Content because a user submits or creates it. It may include licensed assets, third-party software components and material supplied through links, embeds, integrations, platform functionality or other external sources. Its inclusion does not imply that Pokenix owns, approves or guarantees it. A user's submission containing third-party material remains subject to that rights holder's ownership and requires appropriate rights under section 10.

10. Ownership and rights in User Content

You retain ownership of your original User Content to the extent you own it. Submitting or creating it through a Service does not automatically transfer ownership to Pokenix. You remain free to use or license your own material elsewhere, subject to rights you owe to others and any separate agreement you validly enter into.

You must have the rights or other lawful permission necessary to submit the content and to allow the uses described in section 11. Those permissions must cover protected material, personal information, images and other rights implicated by your submission. Do not submit infringing material, impersonate a rights holder, publish unlawfully obtained private information or falsely represent that another person's content is yours. A legally permitted use, such as a valid quotation, remains subject to its statutory conditions rather than a requirement to obtain permission where none is legally necessary.

You are responsible for your content and conduct to the extent established by law. Pokenix does not necessarily review or approve content before publication, and User Content does not automatically express Pokenix's views. Moderation does not make every submission accurate or lawful, nor relieve Pokenix of duties to act on unlawful content where applicable law requires it.

11. Limited operational User Content license

For each item of User Content that you submit or create, and only to the extent you have the relevant rights and the grant is legally effective, you grant Pokenix a non-exclusive, royalty-free license to use that item for providing and operating the relevant Service functionality. The license applies when that existing item is submitted or created; it is not a transfer of ownership of future works or a license to unrelated material you have not submitted.

The licensed economic rights are identified separately as follows. The reproduction right permits the copies necessary to host, store, cache, back up and deliver the content. The adaptation right permits technical formatting, encoding, resizing, accessibility formatting and previews or thumbnails necessary for the feature, without unrelated creative exploitation. The distribution right permits delivery of copies through the functionality you request to its intended recipients. The representation or presentation right permits displaying or playing content within that functionality. The communication and making-available right permits transmitting content and enabling access by its intended audience, including public access only when the content is deliberately submitted to a public feature.

Every one of these rights is limited to the operational purposes, audience and duration described here. Operational purposes include supporting the feature, communicating submitted content through its normal feeds, notifications and authorized interfaces, maintaining technical reliability, and lawfully moderating or securing the Service. A public post may appear in a public discussion, search results, a public feed or an authorized public API where that functionality exists. A restricted message is licensed for delivery within its restricted feature, rather than for unrelated public display or distribution.

The license can be exercised in locations necessary for lawful operation and delivery, including through service providers. This geographical scope is not consent to an international personal-data transfer. Such processing remains subject to the Privacy Policy and applicable transfer requirements. No license here authorizes unrelated advertising use, independent commercial resale of your content or a new use outside these operational purposes without a separate lawful permission.

Pokenix may permit hosting, storage, content-delivery and other operational providers to exercise these rights solely as needed to perform the relevant tasks for Pokenix, and only within the same purpose, audience and duration limits. Any necessary sublicense is limited to those tasks and does not grant providers an independent exploitation right. This permission is subject to any legally required written consent or other formality. Independent platforms may separately require a license under their own agreement with you; that separate grant is not created or expanded by this section.

The license lasts while the content is made available through the feature, subject to your deletion or removal rights and the limited continuing uses in section 13. Pokenix does not obtain an unrestricted, irrevocable or perpetual license merely because you uploaded content. Non-waivable moral rights, author attribution rights and statutory rights to withdraw or otherwise challenge a license are preserved. Moderation and technical formatting do not authorize falsely attributing a changed statement to you.

Any statutory writing, signature, specific-right identification or consent requirement remains applicable. Acceptance of these general Terms does not declare an insufficient electronic process to satisfy a required legal form. Where additional formal authorization is required for a particular use, it must be obtained before that use; otherwise Pokenix's use is limited to independently lawful grounds.

12. Public and restricted content

Choose the audience and content of your submissions carefully. Depending on the relevant feature, intentionally public material can be viewed, quoted, copied, downloaded, captured, shared, indexed or cached by others through ordinary functionality or otherwise under applicable law. Public visibility does not surrender your copyright or give every person unlimited reuse rights. Pokenix cannot promise control over lawful copies or independent archives outside its systems.

Restricted chats, participant-only channels, private messages and group communications can have different audiences and access rules. A restricted audience is not a promise of end-to-end encryption or that recipients cannot take screenshots, forward content or retain delivered copies. Role-based game channels may reveal information to specified participants or at particular stages rather than operate as personal direct messages.

Authorized access to restricted content may occur where necessary and lawful for technical delivery, support you request, moderation, investigation of abuse or security issues, or compliance with a binding legal requirement. Such access must remain appropriate to the purpose, scope and applicable privacy protections. These Terms do not grant unrestricted staff access for unrelated purposes or promise confidentiality that the Service cannot provide.

Reports and supporting evidence may need to be reviewed by authorized personnel and, where necessary, relevant service providers or a person responding to an allegation. Information may also need to be provided through a lawful process. Pokenix will handle such information under the Privacy Policy and applicable law; submitting a report does not guarantee absolute confidentiality. Do not include unnecessary personal information or unlawfully acquired evidence.

13. Content removal, account deletion and retained copies

Where editing or deletion controls are available, they operate within the scope explained by the relevant feature. You may also contact info@pokenix.com for an account, content or privacy request. Personal-data deletion and retention follow the Privacy Policy and applicable law. Account closure, withdrawal of publication and deletion of a particular item can require different steps; none automatically grants a permanent right to keep all associated information.

Once content is removed from ordinary use, the operational license ends for that use. Limited rights may continue only for copies or uses still lawfully necessary, such as completing an already requested delivery, resolving a specific dispute, preserving proportionate moderation or security evidence, satisfying a legal obligation, or maintaining limited backups until deletion through their normal cycle. These remaining uses must be necessary, proportionate and consistent with the Privacy Policy, rather than a basis for new public publication or unrelated reuse.

Deleting an original post or account may not remove replies authored by other people, quotations in a discussion, notifications already delivered, search-engine caches, external archives or copies held by independent recipients and platforms. Pokenix will address copies and personal information within its control as required by law. Where lawful, discussion structure or non-identifying content may be preserved through proportionate deletion, redaction or anonymization. This does not authorize indefinite retention of identifying information simply because it appeared in a shared discussion.

Changing a name or removing an account association does not necessarily make the remaining text, revisions or attachments anonymous. Applicable requests must be assessed against the actual content and retained records. Backup retention does not authorize restoring deleted information to ordinary use contrary to the applicable deletion decision. No continuing license overrides a legal obligation to delete, restrict use or make content available to you.

14. Lawful and respectful use

Use the Services for their intended purposes and comply with applicable law and clearly applicable supplemental rules. You must not use them to commit fraud, run scams, deceive users about transactions or identity, facilitate unlawful conduct, distribute malicious material or infringe copyright, trademark, privacy, publicity or other legally protected rights.

Do not threaten, stalk or harass people, coordinate targeted abuse, expose another person's private identifying or contact information unlawfully, or impersonate another person or an official account in a misleading way. Do not promote violence against people or direct dehumanizing or hateful abuse at them based on characteristics such as ethnicity, nationality, religion, disability, sex, sexual orientation or gender identity. Lawful discussion or criticism of ideas, institutions, public matters or controversial subjects is not prohibited merely because someone disagrees with it; the manner of participation must still comply with applicable conduct and feature rules.

Do not submit or distribute child sexual abuse material, sexual exploitation or grooming content, non-consensual intimate material, illegal pornography or other content prohibited by law. A feature may have additional clearly disclosed content limits, including rules required by its underlying game or community platform. Eligibility for adult participation does not imply that every kind of adult content is permitted.

Do not send unsolicited bulk messages, repeatedly disrupt discussions, manipulate participation metrics, misleadingly promote a product or solicitation, or use bots or coordinated accounts to spam or harass. Do not knowingly submit false accusations, fabricate moderation evidence, maliciously mass-report users or abuse support and reporting mechanisms. A mistaken but good-faith report is not abuse merely because it is not substantiated.

Do not evade a lawful account, content or access restriction through alternate identities, proxy participation or unauthorized technical methods. These restrictions do not prevent you from challenging a decision through an available or legally required process, making a lawful complaint or exercising a protected right.

15. Security, automation and technical misuse

Do not access an account, system or data without authorization; steal credentials; conduct phishing; upload malware; interfere with authentication or security; or attempt denial-of-service attacks, destructive requests or other disruption. Do not intentionally exploit a vulnerability to obtain unauthorized access, disclose private information, damage systems or gain an unfair advantage.

Unless authorized or protected by applicable law, do not probe non-public systems, bypass access or rate limits, harvest personal information, scrape restricted content, defeat technical restrictions or send excessive automated traffic. Restrictions on automated collection apply only to the extent legally enforceable, and do not purport to prohibit a statutory exception or a lawful use that cannot be restricted by contract.

Security research expressly authorized by Pokenix, or otherwise protected by applicable law, is not prohibited. Respect the scope of any authorization and minimize access to other people's information. Report a discovered vulnerability to info@pokenix.com with enough detail to assess it, without publishing usable credentials or unnecessary personal data. A good-faith report is assessed differently from malicious exploitation; it does not itself create a testing authorization, a reward entitlement or a confidentiality agreement.

16. Games and virtual environments

Where games, multiplayer rooms, game servers or persistent environments are provided, follow the applicable participation, role, communication, event and fairness rules. A permitted tactic within a game's design is different from abuse of a technical flaw or conduct outside its rules. Do not use unauthorized cheats, automation, clients, scripts, modifications or plugins to gain an unfair advantage, obtain restricted information or interfere with other players.

Do not abuse duplication bugs, manipulate a virtual economy through exploits or coordinated fraud, falsify rankings or results, intentionally damage another user's protected creations, or disrupt a server. Where the rules protect hidden information or competitive independence, prohibited conduct may include improper sharing of secret roles, unauthorized outside coordination, or multiple-account participation in the same match. These conditions apply to the relevant game rather than imposing an unstated account limit across the ecosystem.

Game outcomes, player availability, room capacity and progression depend on the relevant design and technical conditions. Temporary matches, rooms, messages or session state may end or be lost when a session or server stops; persistent worlds and saved inventories have different storage characteristics. The existence of statistics, a balance or a saved world does not promise permanent storage, an unchanged ranking or a particular competitive result.

Pokenix may investigate cheating and enforce game rules through lawful and proportionate methods available for the relevant Service. These Terms do not claim that particular anti-cheat software, device scanning, continuous surveillance or every possible reporting tool is implemented. Any collection or use of personal information for security or moderation remains subject to the Privacy Policy.

Game updates, seasonal changes, balancing, bug fixes, migrations and resets are governed by section 28. They must respect applicable purchase commitments and mandatory rights. Access to a third-party game, distribution license or compatible client may be independently required; participation in a Pokenix-operated environment does not provide ownership of that game or publisher approval.

17. Virtual items, balances and trading

Where offered, virtual items, currencies, numerical balances, cosmetics, inventories, privileges, memberships and other virtual entitlements provide the use described within the relevant Service. Unless a lawful express offer establishes a different right, they are licensed virtual functionality, do not convey ownership of underlying intellectual property, are not legal tender or bank deposits, and do not represent real-world currency merely because a numerical balance is displayed.

Only the use, duration and permitted transfer features expressly described for the entitlement apply. No cash redemption, external market value, conversion to real currency or portability to another Service is promised. Pokenix does not offer those arrangements through these general Terms. A virtual entitlement may still constitute paid digital content or a legally protected contractual benefit; describing it as a license or a virtual item does not eliminate consumer rights.

Use in-Service trading, shops or marketplaces only where authorized and within their stated rules. Do not sell accounts, virtual items or balances externally for real money, broker unauthorized transactions, or move virtual currency between unrelated environments unless the relevant feature expressly permits the transaction and applicable law and platform rules allow it. This restriction addresses unsupported transactions and platform or security limits; it does not remove a mandatory transfer right.

Pokenix may correct balances or trades affected by demonstrable fraud, duplication or technical error, and may modify virtual functionality for the legitimate reasons in section 28. Expiration must be clearly disclosed where applicable. Removal, reset, forfeiture or migration must be proportionate and consistent with the relevant offer and law, particularly for paid entitlements. No clause here makes every unused purchased balance automatically forfeitable or every digital transaction final.

Unless a relevant offering clearly establishes a lawful transaction role, the existence of trading functionality does not mean Pokenix is the seller, guarantor or payment intermediary for every user-to-user exchange. Any marketplace role, fees, seller information and required remedies must be explained before the relevant transaction. This section does not create a marketplace or payment service that is not actually offered.

18. Paid features and transaction information

Some Services may be free. Purchases, paid software, premium functionality, digital goods, virtual currency, memberships, subscriptions or other paid offerings are governed by this section only where actually offered. These Terms do not create a payment obligation, activate a trial or enroll you in a subscription merely through general acceptance or account registration.

Before you commit to a paid transaction, the applicable offer and purchase process must clearly explain the supplier identity and contact information required by law, the main characteristics, total price and applicable taxes, currency, billing basis, additional charges, supply arrangements, duration, termination conditions and relevant withdrawal or refund information. Relevant digital-content information includes material functionality, compatibility, interoperability, technical restrictions and update commitments where legally required. Required information and a copy or confirmation must be provided in the form required by law, including a durable medium where applicable.

You must be authorized to use the payment method you provide. Complete any required payment confirmation and separate authorization. Price or order corrections cannot create a higher charge without legally valid agreement; if a material error cannot lawfully be resolved on the agreed basis, any cancellation and refund must comply with applicable law.

An app store, payment processor or independent platform may collect and process payment details, provide receipts and administer billing or refunds under its own rules. This does not mean Pokenix receives full payment-card information. The relevant transaction information must identify the applicable payment and supply roles. Independent processing does not remove obligations Pokenix retains as supplier or otherwise under applicable law.

Free access does not automatically exclude consumer, digital-service or data-protection duties. Where applicable law extends protections to a digital service supplied in exchange for personal data or another form of consideration, those protections remain available. Acceptance of these Terms is not permission to collect extra personal data as an undisclosed price for a feature.

19. Withdrawal, refunds and payment disputes

Consumers retain withdrawal, cancellation, refund and conformity rights granted by applicable law. For qualifying distance contracts, Turkish law generally provides a 14-day withdrawal period, subject to the applicable starting point, disclosure rules and legally defined exceptions. Other jurisdictions may provide different or additional rights. The transaction information must explain the rights and procedure applicable to the particular offering.

An exception for an immediately supplied electronic service or digital content, or for performance begun at your request, applies only when the relevant legal conditions are met. Where applicable law requires an express request, separate prior consent, acknowledgment of the effect on withdrawal rights or a confirmation, it must be obtained and provided. General acceptance of these Terms is not such a blanket request or waiver. A withdrawal exception does not remove remedies for non-supply, defects, misdescription or other legally protected claims.

Use the refund or cancellation process identified for the transaction where appropriate. If an independent platform administers a payment, its process may be necessary to execute a refund through that platform, but cannot be used to deny Pokenix's own duties or prevent you from exercising a statutory claim. You may contact info@pokenix.com about a Pokenix transaction without giving up rights against another responsible party.

Do not deliberately use unauthorized payments, fabricate a transaction dispute or seek duplicate reimbursement through deceptive means. A good-faith chargeback, withdrawal request, refund claim or complaint is not a Terms violation merely because Pokenix contests it. Access adjustments related to an unpaid or reversed purchase must be limited to what is lawful and reasonably necessary; they are not punishment for exercising a consumer right.

20. Subscriptions and trials

Where a subscription is offered, its price, taxes, billing interval, duration, renewal basis, cancellation method and effect of cancellation must be clearly disclosed before enrollment. A trial must disclose its duration, any payment authorization, the price after the trial and how to avoid a further charge. No automatic renewal or trial conversion is authorized merely by accepting these general Terms.

Recurring billing requires the legally effective agreement and payment authorization applicable to the subscription. Where Turkish consumer law governs a fixed-term subscription, renewal or extension requires the consumer's request or consent obtained at the legally required stage; an automatic-extension clause in the initial agreement cannot substitute for that requirement. Other mandatory renewal reminders, separate consents or cancellation rules apply where required by the relevant law or platform.

Cancellation must be available through a lawful and reasonably accessible method, including the designated platform subscription controls where the platform administers the subscription. It must not impose a greater procedural burden than the law permits. Applicable cancellation deadlines, refunds for undelivered periods and limits on early-termination charges take precedence over a general billing schedule. A platform interface does not remove any legally valid cancellation route against Pokenix.

Deleting an application, signing out, closing an account and cancelling a subscription are distinct actions. Follow the relevant cancellation process to stop recurring billing; account deletion must not be improperly withheld solely because a subscription remains active. Pokenix must address a valid termination request according to its scope and legal effect, including any related payment obligations. Contractual amounts lawfully due for service already supplied may remain payable, subject to dispute and refund rights.

Any future price or subscription change must be handled under the existing agreement and applicable law, with the required information, notice and consent. These Terms do not authorize retrospective price increases, undisclosed charges or adverse changes to protected consumer commitments during their term.

21. Voluntary contributions and rewards

Where Pokenix accepts voluntary contributions, the relevant page must explain whether the contribution is solely financial support or includes an entitlement. A contribution does not create ownership in Pokenix, a partnership, voting power or a right to influence moderation or obtain preferential enforcement. No charitable status or tax deductibility is represented unless separately and lawfully established.

Calling a payment a contribution or donation does not avoid consumer law if it is actually consideration for content, access or another benefit. Any offered reward must be accurately described, lawful and permitted by the underlying platform. If platform rules prohibit individual donor privileges or competitive paid advantages, a general contribution cannot authorize those benefits. Refund and transaction information must reflect the actual arrangement.

22. APIs, integrations and extensions

Where Pokenix expressly offers or authorizes an API, developer tool, webhook, bot, plugin or integration, use it only within the permissions, intended purpose, access scope and applicable limits communicated for it. An endpoint used by an application does not, by itself, constitute a public developer API or permission for independent automated access.

Protect access keys and tokens; do not harvest passwords, request permissions you do not need, disclose secrets or represent an unofficial integration as approved. Respect access controls and reasonable rate limits, minimize personal-data access and comply with applicable privacy law and independent platform rules. An integration authorization is limited to the permissions actually granted rather than a license to collect every accessible record.

API or integration access may be restricted or revoked for a material breach, compromised credentials, excessive traffic, security risk, legal requirement or a lawful change or discontinuation under these Terms. Revocation must be proportionate, and any specific paid access commitment, required notice or mandatory remedy remains applicable. Version or compatibility changes do not create an unlimited right to undermine such commitments.

If a Service permits third-party extensions, scripts, modifications or user-installed tools, review their source, requested permissions, terms and privacy practices. Interoperability does not establish endorsement or control by Pokenix. Pokenix may restrict incompatible, unsafe, abusive or unlawful extensions for a legitimate reason. These restrictions remain subject to mandatory software and interoperability rights and do not excuse Pokenix's own conduct in providing or administering an integration.

23. Independent platforms and external links

A Pokenix-operated community, application distribution channel or other presence may depend on an independent community platform, game platform, app store, authentication provider, communication provider or other external service. Your use of that independent service may require a separate account, license and compliance with its own terms and rules. Pokenix administers its own presence only within the permissions that platform provides.

A restriction from a Pokenix community does not automatically terminate your independent platform account. Conversely, an independent platform suspension, policy change, removal or outage may prevent access to Pokenix functionality without Pokenix controlling that decision. Pokenix cannot guarantee the independent platform's continued availability or restore rights that only the platform can grant. Pokenix remains responsible for its own administration, representations and legally retained obligations.

Services may contain links to external websites, applications, services or resources that Pokenix does not operate or control. When you follow such a link, the external service's terms, privacy policy, cookie policy, community rules and other applicable conditions may govern your activity there. Pokenix does not control unrelated external content, security, availability, policies, data processing or privacy practices.

A link, embed, compatible integration or reference does not automatically imply ownership, operation, endorsement, sponsorship or responsibility by Pokenix. An ordinary external link is different from a Pokenix-operated presence hosted on an independent platform. Neither distinction excludes liability for Pokenix's own unlawful conduct, a misleading recommendation or another responsibility imposed by law.

24. Moderation and community administration

Pokenix may take reasonable, proportionate moderation measures to address breaches of these Terms, clearly applicable rules, applicable law or legitimate security and platform requirements. Depending on the feature and circumstances, measures may include reviewing reports, limiting visibility, removing uploads or posts, redacting private information, locking a discussion, limiting posting, muting a participant, restricting a game or suspending access.

Editing user material must be limited to an appropriate operational or moderation purpose. Where reasonably practicable and lawful, substantive changes should be identified or explained rather than made to look like the author's own statement. A security or privacy redaction need not reproduce the harmful information in a public explanation. Pokenix will not use moderation authority to discriminate unlawfully or to evade contractual or statutory obligations.

Pokenix does not promise continuous monitoring, prior review of all content or action on every report. A report may be unfounded, incomplete, outside Pokenix's control or better addressed through another lawful route. This does not excuse duties to assess notices or act within required times when applicable law imposes them. A technical moderation or reporting feature is provided only where actually available.

Decisions should take account of relevant context, seriousness, evidence, repeated conduct, risk to others and reasonable alternatives. Section 30 governs account restrictions and notice. Where a Service offers an appeal or review function, its disclosed scope and procedure apply. Any legally required complaint, review, explanation or redress mechanism remains available regardless of whether an optional in-Service appeal feature exists.

25. Reports and intellectual-property complaints

You may report suspected unlawful or abusive content, security misuse or intellectual-property infringement to info@pokenix.com, and through a relevant in-Service reporting function where one is provided. Identify the Service, material and location, describe the concern and provide relevant evidence and a contact method for follow-up. Do not send unnecessary sensitive information or dangerous files.

For an intellectual-property complaint, identify the protected work or right, the material complained of, the location where it appears, and why you believe the use infringes that right. Explain whether you are the rights holder or an authorized representative and provide enough information to assess that authority where necessary. State the facts accurately and in good faith. Additional information or a particular statutory form may be required where a specific law applies.

Pokenix may seek clarification, restrict or remove material where justified, preserve proportionate evidence and communicate an appropriate decision. Repeat or serious infringement may result in access restrictions under section 30. These general contact arrangements do not represent that Pokenix has registered a statutory notice agent, qualified for a particular safe harbor or established a statutory counter-notice procedure. Applicable legal notice, response, restoration and redress requirements govern where they apply.

Pokenix cannot determine every dispute between users or promise a particular outcome or response time beyond a legally required obligation. You may use competent courts, regulatory bodies, consumer mechanisms or independent platform processes where appropriate. The absence of action on one report does not authorize otherwise prohibited conduct.

26. Privacy and lawful disclosure

Personal-data processing is explained in the separate Pokenix Privacy Policy, available through the relevant Service. It addresses data categories, purposes, service providers, independent platforms, public and restricted content, retention, deletion, international processing, security and applicable rights. Privacy questions and data-rights requests may be sent to info@pokenix.com.

Acceptance of these Terms is not blanket consent to personal-data processing, cookies, analytics, marketing or international transfers. Where separate consent or another legal requirement applies, it must be addressed through the appropriate process. Refusing or withdrawing an optional consent does not, by itself, breach these Terms. Contractual permissions and content licenses do not replace a lawful basis or another privacy requirement.

Pokenix may respond to a valid and binding legal request or fulfill a legally applicable disclosure obligation within its lawful scope. Relevant information may also be used or disclosed on an appropriate legal basis to protect rights or address security and abuse. These Terms do not authorize unrestricted government access, voluntary compliance with every non-binding demand or disclosure unrelated to a lawful purpose. The Privacy Policy's safeguards and mandatory law continue to govern.

27. Notices and electronic communications

Service, security and contractual notices may be provided through the relevant Service, account notifications, email or another appropriate electronic channel, subject to applicable notice rules. The channels actually supported and any necessary settings vary by feature. A preference, contact field or notification setting does not itself guarantee delivery through every possible channel.

Keep the contact information needed for account and transaction administration current and review relevant notices. Pokenix must use an effective legally appropriate method for notices requiring particular delivery, timing, receipt or a durable copy. Posting an update or sending a message does not conclusively establish receipt or valid contractual acceptance where law requires more.

Necessary service and legal communications are distinct from marketing. These Terms do not require you to consent to promotional messages. Marketing choices, opt-outs, cookies and communication-related personal-data processing are governed by the appropriate separate controls, the Privacy Policy and applicable law.

28. Updates, migrations and operational changes

Pokenix may maintain and evolve Services for legitimate reasons, including fixing faults, improving security or performance, supporting compatibility, addressing abuse, balancing gameplay, managing capacity, complying with law or platform requirements, and adapting functionality to reasonable operational needs. Changes may affect interfaces, technical requirements, features, game rules, APIs, account systems, databases, world data, infrastructure or the organization and naming of Services.

This permission is subject to the actual contract, purchase information and applicable law. It does not authorize Pokenix to alter protected consumer commitments adversely during their term, impose a new fee without agreement, remove a paid essential feature arbitrarily or discontinue legally required security and conformity updates. Required information, notice, consent and remedies must be provided for the relevant change. Where reasonably practicable, Pokenix will give advance information about changes that materially affect ordinary access or use; urgent security or legal action may require a shorter timetable, subject to mandatory notice duties.

Where mandatory digital-content or continuous-supply rules apply, changes beyond those necessary to maintain conformity must meet their legal conditions, including any valid contractual reason, absence of an additional charge, clear information and advance durable-medium notice when required. A material negative effect on access or use may entitle you to terminate without charge, receive a refund or keep an unchanged conforming version where the law provides. A general acceptance of these Terms does not remove those rights.

Game balancing, bug corrections, seasonal transitions and disclosed resets may change rankings, inventories, progress or world state. Pokenix will take account of the nature of the feature, reasonable expectations, any paid entitlement and required notice. A reset permission is not an automatic right to confiscate purchased content without a lawful basis or remedy.

Migration may change identifiers, settings, data formats or supported clients. Pokenix does not promise permanent compatibility with every old version, extension or third-party platform, but must honor applicable compatibility descriptions, update duties and commitments. Personal-data migration remains subject to the Privacy Policy, access controls and applicable law. Reasonable retrieval or export opportunities must be provided where required; this statement does not claim a universal export tool exists.

A routine hosting migration, provider replacement, product rename or technical reorganization does not, by itself, require a new general contract when rights, obligations and privacy impact remain materially the same. Any separate privacy notice, provider information, transfer safeguard or transaction disclosure that law requires must nevertheless be updated or provided as appropriate.

29. Discontinuation and availability

Pokenix may discontinue a Service, feature, server, community, API or software version for a legitimate operational, security, legal or platform reason, subject to applicable contracts and law. Where reasonably appropriate and legally required, Pokenix will provide advance notice and explain the effect on accounts, content and outstanding transactions. Urgent legal or safety circumstances may require faster action.

Discontinuation does not automatically erase a purchased license, unused paid entitlement, subscription remedy or right to a refund. Pokenix must provide the treatment required by the relevant transaction and law, which may include stopping future billing, refunding an undelivered period, supplying an agreed alternative only with the necessary agreement, or enabling retrieval of content. Where mandatory digital-content rules give you a right to retrieve content you provided or created, Pokenix must enable retrieval within the required scope, without charge and in a commonly used machine-readable format where required. Any lawful exceptions depend on the actual content and relevant rule. A data-retrieval or consumer claim is not waived simply because access has ended.

Services may experience maintenance, updates, faults, capacity limits, network interruptions, provider outages or emergency security measures. Unless a specific commitment states otherwise, continuous uptime, error-free operation and permanent availability of every feature are not guaranteed. Pokenix must still exercise the care, supply performance and provide the remedies required by the applicable agreement and law.

You may need compatible hardware, an operating system, a network connection, a third-party license or other disclosed prerequisites. Your independent device and connection costs are generally your responsibility unless an offer or applicable law provides otherwise. Technical requirements must not be misrepresented or changed in a way that evades a protected contractual commitment.

30. Restriction, suspension and termination

Pokenix may restrict or terminate access to an account, Service, feature, content, communications, community, game server or integration where reasonably necessary to address a material or repeated breach, unlawful conduct, fraud, spam, harassment, serious abuse, cheating, exploit misuse, ban evasion, compromised access, risk to users or infrastructure, a binding legal obligation or an applicable platform requirement. Operational closure or discontinuation is subject to section 29 rather than a pretext for arbitrary punishment.

Measures must be lawful and proportionate to the circumstances. Pokenix may limit a particular feature, remove harmful material, pause access while a serious issue is assessed, require an appropriate security step or impose a longer restriction when lesser measures would not reasonably address the problem. Reasonable grounds, not an unrestricted right to exclude anyone for any reason, govern enforcement.

Prior notice and an opportunity to correct a breach should be provided where appropriate and required. Immediate action without prior notice may be necessary for a serious security threat, safety risk, unlawful content, continuing abuse, fraud or an urgent legal or platform requirement. Where legally permitted, an explanation may be limited or delayed to protect others, an investigation, confidential security information or a binding legal restriction.

Where law requires a notice, statement of reasons, specified complaint route or review opportunity, Pokenix must provide it in the required form and time. Where practical outside those requirements, Pokenix should communicate the affected scope, main reason and any available next step. An optional appeal applies only where offered; you may contact info@pokenix.com to raise a concern and retain all mandatory redress rights.

Serious misconduct in one Service may justify restrictions in other or all Pokenix Services when the wider measure is reasonably necessary to address security, fraud, severe abuse, threats, evasion, shared account compromise or legal compliance. A minor warning does not automatically propagate to every Service. Scope and duration must reflect the actual risk and relevant evidence.

Restriction does not authorize automatic forfeiture of every paid benefit, unrelated-content destruction or indefinite retention of personal data. Applicable consumer remedies, privacy rights and proportionate content treatment remain effective. Pokenix cannot terminate an independent platform account merely by restricting access to a Pokenix-operated space.

31. Ending use and requesting deletion

You may stop using a Service. Where account-closure or deletion controls are provided, use them according to their stated scope; you may also contact info@pokenix.com. Pokenix may take proportionate steps to verify control of an account or validity of a request before acting. Required in-Service deletion or cancellation mechanisms must be available where applicable law or platform rules require them; these Terms do not substitute for implementing such mechanisms.

Stopping use, signing out, uninstalling software, deleting a local profile, closing a Service-specific account, closing a shared authentication account, deleting content and cancelling a subscription are different actions. State which Services, accounts, content or ongoing transactions your request concerns. A Service-specific closure does not necessarily close every related account, and a logout is not a deletion request.

Requests for personal-data access, correction, deletion or other privacy rights are governed by the Privacy Policy, including its verification, timing and lawful-retention provisions. Public content and discussion structure are handled as described in sections 12 and 13. Pokenix does not promise that account deletion erases every reply, quote, backup, delivered notification or independent third-party record.

For accounts held with an independent platform, use that platform's procedures for deletion of its account or independently controlled records. Closing a Pokenix account does not itself cancel those accounts. Conversely, deleting a platform account does not necessarily communicate a request to Pokenix to delete separate Pokenix records.

32. Consequences and continuing obligations

When access lawfully ends, you must stop using the affected account-dependent functionality and any access credentials or integration permissions that have been revoked. A permission to use the affected online Service ends to the extent appropriate to that termination. Treatment of downloaded software and acquired licenses follows section 8 and any applicable purchase or application license, rather than an automatic revocation of every previously acquired right.

Lawful payment obligations for supplies already made may survive, subject to cancellation, withdrawal, refund and dispute rights. Records and content may remain only as permitted under the Privacy Policy, sections 11 and 13 and applicable law. Continued retention is not permission to reactivate a deleted account or use unrelated personal data indefinitely.

Provisions continue only insofar as their subject matter reasonably requires it, such as existing intellectual-property rights, the narrowly limited license for lawfully retained content, accrued claims and obligations, required confidentiality or privacy safeguards, and lawful resolution of a dispute arising from the agreement. Survival does not preserve an ended publication license for unrestricted use or create new charges after lawful cancellation.

33. Preview features, backups and data loss

Where a feature is identified as alpha, beta, preview, experimental, test or early access, consider the specific warnings and description before relying on it. Such functionality may be incomplete, change substantially, contain errors, lose temporary state, reset or be discontinued. Its label is not a waiver of accurate descriptions, required care, mandatory consumer guarantees or paid supply commitments.

Pokenix may maintain backups or recovery measures, but does not guarantee that every message, file, profile, match, virtual item or world state can always be restored. Some functionality is temporary by design. Keep your own copies of important material where lawful and where the feature permits it. This precaution does not transfer all storage risk to you or excuse a failure by Pokenix to meet a required standard of care.

If data loss or service failure affects a protected contractual or statutory right, the relevant remedy remains available. Backup practices and deletion of personal information are governed by the Privacy Policy; a technical backup is not a promise of permanent storage or a basis to disregard a verified deletion request.

34. Changes to these Terms

Pokenix may issue revised Terms to reflect lawful changes to functionality, technology, business arrangements, platform requirements, security needs or applicable law. Revisions must be clear and applied through a legally effective process. Required notice and any required affirmative acceptance, form or consent must be obtained before a change binds an existing user.

For a material proposed change affecting an existing agreement, Pokenix will provide an appropriate explanation and advance notice where required, using a channel suited to the change. Material changes can include fees, subscription commitments, eligibility, content licenses, liability provisions, dispute arrangements or essential supply obligations. Any right to reject, terminate or obtain a remedy under the existing agreement or applicable law remains effective.

Continued use does not always amount to acceptance, especially where applicable law requires affirmative agreement or prohibits the proposed adverse change. No revision can retroactively authorize past conduct, expand an earlier content grant without a valid new authorization, extinguish an accrued claim or make a prohibited unilateral consumer contract change valid. If a lawful agreement on a change cannot be reached, any ending of the affected offering must follow the existing contract and these Terms' lawful termination and discontinuation provisions.

35. Feedback and suggestions

If you voluntarily send a suggestion, feature request, idea or bug report intended to help improve the Services, you permit Pokenix to review it, discuss it internally and use the suggestion in developing or improving relevant functionality, without an obligation to implement it or provide a reward unless separately agreed. This permission is non-exclusive and does not transfer ownership of unrelated User Content.

To the extent implementation requires use of protected expression you actually submit, the permitted rights are reproduction for review and development, adaptation necessary to implement the proposed improvement, and distribution, presentation and communication of the resulting improvement as part of the relevant Service. They apply only to that feedback and intended use, subject to applicable form requirements, third-party rights and non-waivable moral rights. Permission continues only as necessary to review the feedback and develop, supply or maintain the resulting improvement; it does not authorize unrelated republication or sale of the original submission. A private support message is not automatically a public testimonial or unrestricted feedback license.

Do not include another person's confidential information or material you cannot lawfully authorize. A submission does not automatically establish a confidentiality, employment, consultancy or compensation agreement. If you require special treatment for protected material, agree it with Pokenix before sending the material. Personal information included in feedback remains governed by the Privacy Policy.

36. Service assurances and limitations

Pokenix must provide the performance, reasonable care, accurate descriptions and other obligations required by the applicable agreement and law. Subject to those obligations, Services are available according to their actual operation and the conditions described here, and no additional promise of continuous, error-free, universally compatible or permanent operation is made unless expressly agreed.

Pokenix does not guarantee the accuracy of every user statement, the conduct of another participant, a game result, an unrelated external resource or an independent platform decision. These limitations describe matters outside Pokenix's complete control; they do not excuse its own misleading statements, failure to provide an agreed feature or failure to take legally required action.

No disclaimer excludes a mandatory warranty, conformity obligation, fitness or quality standard, reasonable-care duty, data-protection responsibility or consumer remedy. Calling a Service free, experimental, "as available" or dependent on a provider does not itself remove those protections.

37. Responsibility for loss and liability

Liability is assessed under applicable law, including its rules on fault, causation, the scope of an obligation, recoverable loss, mitigation and any lawful contributory responsibility. Pokenix is responsible for loss for which the law or the applicable agreement makes it responsible. You are responsible for your own conduct on the same lawful basis. Neither party becomes responsible for an unrelated loss merely because it arose during use of a Service.

For loss caused independently by another user, an unrelated platform or an external resource, Pokenix is responsible only to the extent its own act or omission, a contractual duty or applicable law establishes that responsibility. Use of a hosting provider, payment processor or other person performing Pokenix's obligations does not automatically relieve Pokenix of responsibility for that performance.

To the extent a contractual limitation is lawful and fair in the particular circumstances, Pokenix does not assume liability for remote, speculative or unforeseeable consequential loss outside the reasonable scope of the relevant obligation. Describing loss as indirect, consequential, lost profit, lost opportunity or data loss does not by itself exclude it; direct and foreseeable loss and any other loss recoverable under mandatory law remain recoverable. An outage or user's misconduct is assessed by its actual cause and legally relevant responsibility, rather than a blanket exclusion.

Nothing limits or excludes liability for intentional misconduct, fraud, gross negligence where non-excludable, death or personal injury where non-excludable, or any liability that law does not permit to be limited. Mandatory consumer, privacy, personal-data, intellectual-property and other statutory remedies remain intact. These Terms impose no general monetary liability cap and do not shorten a statutory claims period.

If your unlawful conduct or infringement causes a legally recoverable loss or third-party claim, responsibility is determined under the applicable legal rules and the actual facts. These Terms do not require you to indemnify Pokenix for every allegation, automatically pay all legal costs or take over the defense of every claim. Any award of damages or costs must have a valid legal basis and respect your defenses and procedural rights.

38. Mandatory consumer protections

If you are a consumer, the rights available under applicable consumer law cannot be waived through these Terms. Depending on the supply and jurisdiction, those rights may include required pre-contract information, fair contract terms, supply as described, quality and fitness protections, necessary updates, performance without defects, repair or repeat performance, replacement, price reduction, cancellation, withdrawal, refunds and compensation. The relevant law determines which remedies apply and any conditions or order for exercising them.

These protections apply alongside any express commitment or platform remedy. A store refund policy, virtual-item description, contribution label, termination clause or general disclaimer cannot reduce the rights Pokenix is legally required to honor. You are not required to consent to a less favorable term as a condition of requesting a remedy already available by law.

Where mandatory law protects consumers in their country or jurisdiction of residence, those rules remain applicable when their legal conditions are met, including rules on activity directed to that market. Accessibility from a country does not alone establish that every law of that country governs every use, and the governing-law clause does not prevent a mandatory rule from applying.

39. Events outside reasonable control

An event genuinely outside a party's reasonable control, such as a natural disaster, war, binding government action or major network or infrastructure disruption, may affect performance to the extent applicable law recognizes that effect. A provider outage or cyberattack is not automatically beyond Pokenix's responsibility; the required care, available precautions, actual cause and relevant contractual commitments must be considered.

The affected party must take reasonable steps required by law to limit the impact and, where appropriate, communicate a material interruption. This section does not excuse deliberate or negligent conduct for which liability cannot be excluded, permit retention of payments that must be refunded, remove a right to terminate or deny another mandatory remedy. Ordinary operational difficulty does not create an unrestricted exemption from performance.

40. Governing law and disputes

Subject to applicable conflict-of-laws rules and mandatory protections, the agreement is governed by the laws of the Republic of Türkiye. This choice does not deprive a consumer of mandatory protections afforded by the law that would apply without the choice, including applicable protections in the consumer's habitual residence. It does not make Turkish law override every mandatory law elsewhere.

You may contact info@pokenix.com to seek an informal resolution of a question or dispute. Doing so is voluntary and is not a condition for using a court, regulator, consumer authority, consumer arbitration committee or another legally available remedy. Statutory limitation periods and procedural obligations are governed by law, not extended or shortened merely by informal correspondence.

Disputes may be brought before courts and other bodies competent under applicable law. Consumers retain any mandatory entitlement to proceedings in an available local forum and any protections restricting where a claim may be brought against them. These Terms select no exclusive city or foreign court, require no private arbitration and waive no right to participate in a legally available collective or representative proceeding. Legally required procedural steps, such as mandatory mediation where applicable, remain governed by law.

41. Transfer of operations and agreements

Pokenix may reorganize operations or propose a transfer of a Service and related agreement to another operator, including if operations are later incorporated. Any transfer must comply with law, applicable privacy requirements and necessary consents, and must not unlawfully reduce your rights, guarantees or remedies. A contractual release of the existing operator occurs only where legally effective, not automatically through this general permission.

Where required, you must be informed of the new responsible operator, the effect on your agreement and any right to object or terminate. An operational transfer does not justify unrelated reuse of personal data or expansion of content licenses. Assignment of a payment claim is distinct from transfer of the supplier's performance obligations and cannot remove defenses preserved by law.

You may transfer a contractual right only as permitted by the relevant agreement and law. This provision does not restrict a mandatory transfer right or a supported authorization process; account and credential security restrictions in section 7 remain applicable within their lawful scope.

42. Interpretation and general provisions

These Terms, validly applicable supplemental terms and any individually agreed or transaction-specific provisions form the agreement for the matters they cover. They do not erase legally binding pre-contract information, advertising commitments, representations or statutory obligations, or exclude liability for misrepresentation. A separate agreement governs a subject to the extent it validly provides otherwise.

If a provision is invalid, unfair or unenforceable, it is not binding to that extent. The remaining agreement continues only as applicable law permits. This does not authorize replacing an unfair term with the most favorable possible term for Pokenix, removing a mandatory protection or rewriting the agreement contrary to the law's requirements.

A failure or delay in enforcing a right does not necessarily waive it. Any waiver must be legally effective and limited to its intended scope. This rule does not displace statutory time limits, good-faith requirements or a legally relevant course of conduct. A valid waiver in one case is not automatically a waiver in every future case.

Headings aid navigation and do not expand a provision's scope. References to examples or features apply within the context in which they are described. Ambiguity is interpreted under applicable law, including protections for consumers and users of standard terms, rather than automatically in Pokenix's favor.

Ordinary use, participation, contributions and voluntary feedback do not by themselves establish employment, a partnership, a joint venture or authority to act for Pokenix. A separate lawful arrangement may create a different relationship. These Terms are issued in English; any mandatory language, intelligibility, presentation or delivery requirement remains applicable and is not waived by this statement.

43. Contact

For questions about these Terms, Pokenix accounts, suspected misuse, intellectual-property complaints, transactions or informal dispute resolution, contact info@pokenix.com. Identify the relevant Service and concern so that the request can be directed appropriately. For privacy and personal-data requests, use the same address and consult the separate Pokenix Privacy Policy.

An available in-Service control or an independent platform process may provide an additional route where relevant. This contact section does not limit a legally available reporting, cancellation, privacy, regulatory or judicial procedure.